Monkey Wrench Gear's team is a passionate group of individuals that are excited to build you the best custom PCs in the universe.

Privacy Policy

This privacy policy sets out how Eimear Studios, LLC and its family of companies (hereinafter collectively “Monkey Wrench Gear”) uses and protects any information that you give Monkey Wrench Gear (“Customer Information”), when you use its products and services. Monkey Wrench Gear is a computer hardware and software retailer and developer, offering a diverse selection of services including, technical support, industry leading computer hardware sales of every kind, backup solutions, mobile computing solutions, networking solutions and diagnostics, digital entertainment solutions, and the like.

We believe your right to privacy and data security is our high priority.

This statement discloses the privacy guidelines for the entire Monkey Wrench Gear website.

Monkey Wrench Gear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using Monkey Wrench Gear’s products or services you can be assured that such information will only be used in accordance with this privacy statement. Monkey Wrench Gear may change this policy from time to time without notice. You should periodically check with Monkey Wrench Gear from time to time to ensure that you are happy with any changes. This policy is effective from January 1, 2016. Monkey Wrench Gear collects Customer Information in a variety of settings. For example, when a party purchases a computer Monkey Wrench Gear collects a variety of Customer Information for sales, service and warranty purposes; when a Customer originates a call for technical support, logs onto a Monkey Wrench Gear website, brings a computer for repair or warranty service, Monkey Wrench Gear, depending on the circumstances, might collect the following information:

Name

Contact information including email address.

Computer hardware or software information.

IP address, and ISP

Other information relevant to customer needs.

Depending on the circumstances, Monkey Wrench Gear collects various information to understand your needs and provide you with extraordinary service, and in particular for the following reasons:

Internal record keeping, accounting, auditing, and customer service evaluation.

Warranty tracking.

Improving Monkey Wrench Gear’s products and services.

Sending promotional materials about new or improved Monkey Wrench Gear products, or services and other information which
we think you may find interesting using the email address which you have provided.

We will never sell or lease your information.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use Google Analytics to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website(s) may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked for personal information you may inform us that you want your information used only in certain ways; and,

if you have previously agreed for us to use your personal information for any purpose, you may change your mind at any time by notifying Monkey Wrench Gear in writing at the following email address: info@eim-games.com

We will not sell or lease your personal information to third parties unless we have your permission or are required by law. We may use your personal information to send you promotional information about Monkey Wrench Gear products and services.

Monkey Wrench Gear does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information on a child under the age of 13, we will delete that data from our systems. Monkey Wrench Gear encourages parents and guardians to go online with their children. Here are a few tips to help make a child’s online experience safer:

Teach children never to give personal information (such as name, address, phone number, school, etc.) unless supervised by a parent or responsible adult.

Know the sites your children are visiting and which sites are appropriate for your child(ren).

Look for website privacy policies. Know how your child’s information is treated.

If you believe that any Customer Information is incorrect or incomplete, email us as soon as possible. Monkey Wrench Gear will promptly correct any information found to be incorrect.

Please visit the FTC’s website(1) for more tips on protecting children’s privacy online.

We may transfer your personal information to any Monkey Wrench Gear subsidiary worldwide or to third parties acting on our behalf for the purposes of processing or storage.

Your data will be kept secure and safe.